Adrianna Castillo · Employer-Facing Capabilities

Healthcare growth and customer success leadership — translated into AI-enabled products.

I turn complex business operations into structured workflows, adoption plans, dashboards, and AI-assisted products. My deepest domain is healthcare; the same operating discipline extends into fintech, marketing operations, and regulated e-commerce.

20+ years healthcare & business development 15+ product builds & prototypes Bilingual English / Spanish HIPAA training 2026 AI-assisted product development React · TypeScript · Supabase

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How I work

The operating principles behind the builds and workflows in this portfolio.

Privacy-first AI

No PHI or sensitive data in general-purpose tools; de-identification, minimum-necessary information, and approved systems where required.

Human-in-the-loop

AI drafts and analyzes; a qualified person reviews and approves anything that reaches a patient, client, provider, or decision-maker.

Pilot safely, measure, then scale

Start with controlled workflows and clear approval steps, compare performance with a baseline, and expand only after the approach is proven.

Measurable outcomes

Every build connects to a practical KPI such as conversion, adoption, response time, risk reduction, or operating efficiency.